Our People

Meet the GCA Academic Team Shaping Tomorrow's Leaders

At GCA, we are committed to continuously enhancing the quality of our educational offerings to better support the success of our entrepreneurial student cohort. A key strategy in achieving this is the development of strategic partnerships with industry leaders and the cultivation of extensive corporate networks. We recognise the value of collaborating with respected organisations and iconic brands across diverse sectors to enrich our programs and bridge the gap between academic theory and professional practice.

We encourage and support our academic team in their own continuing professional development, because we believe that no one should ever stop learning. As the world evolves, our staff need to ensure that their industry knowledge remains current. We hold professional development days each trimester for our staff, to upskill academic capabilities and skills; and, most importantly, to provide our students with a world-class learning experience.

Our Leadership Team

Wayne Smithson
Wayne Smithson
Post nominals
Academic Programs Manager

At GCA, we are committed to supporting you as you grow into a professional who stands out with applied expertise and practical, real-world skills. Develop the qualities most valued by employers and industries today – critical thinking, creativity, problem-solving, and the confidence to lead. 

At GCA, you’ll leave with more than a qualification. You will graduate with confidence, clarity of direction, and the ability to shape your career, lead with purpose, and create a positive impact in Australia and around the world.

Jotsana Roopram
Jotsana Roopram
Post nominals
Academic Experience Manager &
Campus Manager – Sydney campus

Jotsana Roopram holds a Master’s degree in higher education. Before joining UBSS, she served as College Operations Manager at Navitas, where she led diverse teams, managed resource allocations, and implemented continuous improvement strategies to enhance service delivery. Starting her career as a lecturer, she championed student-centred education to improve employability and enhance graduate outcomes. As Academic Experience Manager and Sydney Campus Manager at UBSS, she balances operations and academic excellence, fostering an inclusive, cohesive environment. Jotsana is a member of the Institute of Managers and Leaders (IML), and the Australian Computer Society (ACS).

Nitya Karmakar
Prof. Nitya Karmakar
Ph.D., MBA BSc (Hons), MSc, LLB, M.Comp(IT), M.Sc(Comp. Sc.), GdipEd., MACS Snr, Cert IV TAE40110 Cert FOLT1
Professor of Information Technology

Professor Karmakar has extensive global experience in teaching, research, and academic governance. Professor Karmakar has had different senior roles in relation to teaching, research and academic governance at a number of institutions of higher education globally. Recently, he has been appointed as a Professor of IT at the Universal Business School, the business school of Group Colleges Australia.

Professor. Karmakar has been visiting Professor of Information Systems in the Joseph L. Rotman School of Management, University of Toronto, Canada (ranked as the No1 University in Canada) and at the International College of Business and Technology Colombo. He has worked as post-doctoral research fellow at the University of Kiel, Germany, Deutsches Elektronen Synchrotron, DESY, University of Hamburg, Germany, European Council of Nuclear Research (CERN), Geneva, Switzerland, Argonne National Laboratory, Illinois, U.S.A and the Abdus Salam International Centre for Theoretical Physics (ICTP), International Atomic Energy Agency (IAEA) and the United Nations Educational, Scientific and Cultural Organization (UNESCO), Trieste Italy.

Professor. Karmakar has a passion for engaging students and sharing his extensive knowledge of IT to develop the next generation of IT managers and leaders.

Narjess Abroun
Narjess Abroun
Post nominals
Academic Lead - Melbourne

At GCA, we are committed to supporting you as you grow into a professional who stands out with applied expertise and practical, real-world skills. Develop the qualities most valued by employers and industries today – critical thinking, creativity, problem-solving, and the confidence to lead. 

At GCA, you’ll leave with more than a qualification. You will graduate with confidence, clarity of direction, and the ability to shape your career, lead with purpose, and create a positive impact in Australia and around the world.

George Lai
George Lai
LLM
Compliance Manager &
Campus Manager - Melbourne

George Lai is an academic at Group Colleges Australia trading as Universal Business School Sydney (UBSS), where he teaches across both undergraduate and postgraduate programs, with a particular focus on business law, ethics, and corporate responsibility. He currently delivers BBE351 – Ethics and Social Responsibility and MCR009 – Business Law, bringing a multidisciplinary approach to the classroom that integrates legal, accounting, and ethical perspectives. With formal qualifications in both law and accounting, George’s academic profile reflects a strong foundation in professional disciplines critical to contemporary business settings. His teaching is grounded in real-world experience, shaped by over a decade of professional work in the education industry in both Australia and New Zealand. In addition to his academic career, George has held senior management and compliance roles in multi-sector education providers operating in both Australia and New Zealand. His responsibilities include campus operations, oversight of regulatory compliance, quality assurance, and institutional reporting for higher education, VET, ELICOS, and secondary school programs. This experience enables George to bring rich industry insights into his teaching practice, connecting theoretical frameworks with practical applications. As an academic, George is committed to student-centred learning and the development of professional capabilities. His teaching philosophy emphasises critical thinking, ethical reasoning, and the integration of academic knowledge with industry practice. He encourages active learning through case studies, regulatory scenarios, and engagement with contemporary legal and compliance issues in business. Alongside his teaching duties, George maintains a strong interest in curriculum and academic quality, contributing to internal course reviews and compliance with higher education standards. His dual expertise in law and accounting informs his academic career, particularly in aligning course content, and course delivery with regulatory and industry expectations. George is a strong supporter of lifelong education, including both teaching and learning. Outside the classroom, he enjoys cycling, reading, studying new languages, and has a special fondness for roses.

Caroline Rowe
Caroline Rowe
Post nominals
Academic Lead - Adelaide

At GCA, we are committed to supporting you as you grow into a professional who stands out with applied expertise and practical, real-world skills. Develop the qualities most valued by employers and industries today – critical thinking, creativity, problem-solving, and the confidence to lead. 

At GCA, you’ll leave with more than a qualification. You will graduate with confidence, clarity of direction, and the ability to shape your career, lead with purpose, and create a positive impact in Australia and around the world.

Mack Meshkati
Dr Mack Meshkati
Post nominals
Lecturer & Tutor

At GCA, we are committed to supporting you as you grow into a professional who stands out with applied expertise and practical, real-world skills. Develop the qualities most valued by employers and industries today – critical thinking, creativity, problem-solving, and the confidence to lead. 

At GCA, you’ll leave with more than a qualification. You will graduate with confidence, clarity of direction, and the ability to shape your career, lead with purpose, and create a positive impact in Australia and around the world.

Maya El Ramy
Maya El Ramy
Post nominals
Undergraduate Administration Coordinator & Lecturer

At GCA, we are committed to supporting you as you grow into a professional who stands out with applied expertise and practical, real-world skills. Develop the qualities most valued by employers and industries today – critical thinking, creativity, problem-solving, and the confidence to lead. 

At GCA, you’ll leave with more than a qualification. You will graduate with confidence, clarity of direction, and the ability to shape your career, lead with purpose, and create a positive impact in Australia and around the world.

Wajeeha Waqar Butt
Wajeeha Waqar Butt
Post nominals
Senior Postgraduate Administration Coordinator

At GCA, we are committed to supporting you as you grow into a professional who stands out with applied expertise and practical, real-world skills. Develop the qualities most valued by employers and industries today – critical thinking, creativity, problem-solving, and the confidence to lead. 

At GCA, you’ll leave with more than a qualification. You will graduate with confidence, clarity of direction, and the ability to shape your career, lead with purpose, and create a positive impact in Australia and around the world.

GCA Student Services and Academic Support Teams

Our support teams at GCA and Universal Business School Sydney (UBSS), is where precision meets innovation to orchestrate the seamless functioning of our institution. As a vital cornerstone of UBSS, our various support departments are dedicated to optimizing systems, refining processes, and ensuring the smooth operational flow that supports the vibrant academic community thriving within our walls.

Comprised of a dynamic team of professionals, we are committed to upholding the highest standards of professionalism, excellence, efficiency and effectiveness. Beyond the logistics, we are staunch advocates for student support and success. Our focus is on creating an environment conducive to learning, growth, and achievement for both students and staff alike.

At UBSS, we recognize that our efforts directly impact the student experience. We are the architects behind the infrastructure that not only enables UBSS to function at its best but also fosters a supportive ecosystem for students. From managing resources and facilities to optimizing administrative workflows, our aim is to continually enhance the educational journey for all involved.

Through collaborative initiatives and a keen eye for innovation, we strive to adapt to the evolving landscape of education, ensuring UBSS remains at the forefront of academic excellence. Our dedication is rooted in ensuring UBSS remains at the forefront of academic excellence while prioritizing the holistic development and well-being of our students.

We are looking forward to meeting you and help you Launch Your Career!!

Student Services Team

Meet Our Students Services Team

Jason Whitfield
CEO – Founder
Jotsana Roopram
CTO – Founder
George Lai
CFO
Melissa Krollig
CMO

Academic Support Team

Meet Our Academic Support Teams

Jason Whitfield
CEO – Founder
Jotsana Roopram
CTO – Founder