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Your Academic Journey at GCA: Ensuring Your Success
At Group Colleges Australia (GCA), your academic success is at the heart of our mission. We’ve established a comprehensive Academic Progression, Monitoring and Intervention Policy to support you throughout your studies, identify when you might need extra help, and provide effective strategies to ensure you successfully complete your course.
This policy is designed to:
This policy is relevant to all enrolled students at GCA, as well as the academic, support, and administrative staff involved in your learning journey.
Our approach to academic progression is built on these foundational principles:
Academic Standards
We maintain high academic standards by setting clear expectations, regularly monitoring your progress, and continuously improving our quality assurance processes.
Student Support
We are committed to providing timely, proactive, accessible, and culturally appropriate support through clear communication channels to help you succeed.
Course Completion
We support your timely course completion through standard duration guidelines, continuous progress monitoring, early intervention, and flexible study options where appropriate.
To ensure you’re making satisfactory progress, we have clear benchmarks:
Satisfactory Course Progress
You are making satisfactory academic progress when you:
At-Risk Status
You may be identified as “at-risk” if you show signs of academic difficulty, such as:
Unsatisfactory Course Progress
You are deemed to have “unsatisfactory course progress” if there are serious concerns about your ability to complete your course. This includes:
We systematically track your performance to provide proactive support.
Progress Monitoring
We regularly monitor:
All monitoring activities, progress reports, intervention strategies, and student communications are formally documented.
Intervention Strategies
If you are at risk of unsatisfactory course progress, GCA offers tailored intervention strategies, including:
Early Warning
An Early Intervention Letter may be issued if you show poor performance in your first trimester assessment, triggering support service referrals and a required meeting with an academic advisor.
Academic Warnings
Formal notifications of course progress concerns are issued at two levels:
All warnings clearly communicate issues, required actions, available support services, consequences of continued poor progress, and your appeal rights. We also regularly review and follow up on your progress.
Show Cause
If you demonstrate unsatisfactory course progress, you will be required to formally explain your circumstances and present a plan for improvement. This involves written notification, specific response timeframes, evidence requirements, and review procedures.
Cancellation of Enrolment
Enrolment cancellation is a last resort, occurring if “show cause” responses are inadequate, you fail to engage with support services, course completion becomes impossible, or multiple intervention strategies have failed.
Reporting
We maintain accurate records and report on academic progress to ensure compliance and continuous improvement.
You have the right to appeal academic progress decisions if new evidence becomes available, procedural irregularities occurred, or compelling circumstances exist. Our appeal process outlines submission requirements, review procedures, decision timeframes, and outcome communication.
GCA is committed to ensuring the success and well-being of our FEE-HELP students. Our Support for Students Policy outlines a range of services specifically designed to assist you throughout your learning journey. This policy aligns with the Higher Education Support Act 2003 (HESA) and the Higher Education Provider Guidelines 2023, ensuring timely and accessible support.
Identifying Students at Risk
We actively identify FEE-HELP students who may be at risk of not successfully completing a unit of study. This includes students who:
Accessible and Timely Support
Before each study period, we provide clear information about the census date (when FEE-HELP debt is incurred) and the various support services available to you. This information is communicated through orientation sessions, emails, and our website. We are committed to providing prompt responses to all support requests and ensuring that support is available in a timely manner. If you connect with support services, you will receive written communications.
Categories of Support Services
GCA offers a wide range of support services, grouped into the following categories:
Quality Assurance
We continuously monitor and review the effectiveness of our support services through regular feedback mechanisms and data analysis. Your feedback, service evaluations, and staff input are crucial for the ongoing improvement of our support services.
Your Rights and Responsibilities
As a FEE-HELP student, you have the right to:
You also have the responsibility to:
GCA’s Responsibilities
GCA commits to:
To ensure clarity, here are some key terms used in this policy:
For more information, please refer to our Academic Progression, Monitoring and Intervention policies on:
Group Colleges Australia (GCA) Pty Ltd trading as Universal Business School Sydney (UBSS), is a registered independent higher education provider with courses that are accredited by the Australian Tertiary Education Quality Standards Agency (TEQSA).
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Street Address:
Level 10, 233 Castlereagh Street, Sydney NSW 2000
Australia
Postal Address:
Locked Bag A3100
Sydney South NSW 1235
Phone Number:
T: + 61 1300 422 422
F: + 61 2 9310 1548